SI GROUP will enhance the customer journey and increase the access to product information.
The international producer of performance additives SI Group has presented its new online portal, aimed at improving and enhancing the customer experience of its clients by simplifying product identification and enabling faster access to key product information.
The digital portfolio includes all the offerings of the company across a wide range of end markets such as coatings, elastomers, lubricants and polyolefins. The users can filter by industry, application or function to rapidly identify the products they need and easily find technical data sheets, typical characteristics and safety data sheets. The portal also allows to order a sample or request a quote for pack size and volume requirements.
“With the new portal, it will be easier than ever for customers to do business with SI Group and quickly identify the solutions they need. SI Group’s adoption of this online portal reflects our continued commitment to understanding and meeting customer demands directly, as well as providing top-quality performance additives,” has stated Joey Gullion, the Chief Commercial Officer of SI Group.
By meeting the demands for digital channels-to-market serving the chemicals industry, SI Group is enhancing the customer journey and connecting its clients with the products they need to solve global challenges and satisfy changing market dynamics.