To offer customers a timely and quality service, KRÜSS has decided to start selling directly in Mexico by relying on KRÜSS experts.
KRÜSS has decided to offer customers in Mexico direct access to its full range of services and solutions without the assistance of external distributors. The company has welcomed into its team Oscar Ocampo, a new technical sales representative, who will play a key role in facilitating the relationship between the company and its Mexican customers.
“Shifting to direct selling in Mexico will help us to further expand our market and establish strong customer relationships. We worked hard on putting together a strategy to ensure a smooth transition,” explained Ocampo.
In this way, the manufacturer of high-precision laboratory and analysis instruments will be able to stay in touch with new and existing customers in the country, provide them with fast response times, as well as access to KRÜSS experts for consulting and application advice and service offerings such as installation and training, maintenance contracts, and instrument repair. The services will be performed by trained and certified KRÜSS specialists.